Privacy Policy

User Data

Profiles. The Services allow you to display certain information about yourself including without limitation your Registration Data, which may include your name, language abilities, performance test results, and/or gender (a “Profile”). Your Profile will display to other Users certain of your Registration Data and other content about you that you upload for use in your Profile (collectively the “Profile Content”). You agree to provide accurate and current information about you in your Profile and to promptly update the Profile Content to keep it accurate and current.

Profile Content. You are solely responsible for the Profile Content and all User Data, including without limitation messages, notes, text, information, listings, and any other content that you upload, publish or display (hereinafter, “post”) on or through the Services, or transmit to or share with other Users. You may not post, transmit, or distribute User Data that you did not create or that you do not have permission to post. You understand and agree that English3 may, but is not obligated to, review the Website and/or Services and delete or remove (without notice) any Content or User Data in its sole discretion, for any reason or no reason, including User Data that English3 believes violates these Terms. English3 has no backup or storage obligations regarding User Data. You are solely responsible at your sole cost and expense for creating backup copies and replacing any User Data you post or store on the Website or provide to English3. English3 does not verify the accuracy or authenticity of any User Data, including any claims made by other Users, and makes no representations or warranties with respect to any User Content.

License to User Data. When you post User Data or Profile Content in the Services, you grant, and you represent and warrant that you have the right to grant and do hereby grant, to English3 an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, reproduce, publicly perform, publicly display, modify, translate, excerpt (in whole or in part) and distribute such User Data and Profile Content for purposes of providing, operating and promoting the Services or operating and maintaining English3’s business, including without limitation responding to legal requests, judicial orders and other similar governmental requests. Subject to the rights granted to us in these Terms, you retain full ownership of your User Data (but not your Profile or information contained therein as a copyrightable work, which is owned by English3).

Third Party Websites and Content

The Services may contain links to other websites (“Third Party Sites”) as well as articles, photographs, text, graphics, pictures, designs, sound, video, information and other content or items belonging to or originating from third parties (the “Third Party Content”). Such Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Sites accessed through the Services or any Third Party Content posted on, or available through, the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Content. Inclusion of, linking to or permitting the use of any Third Party Site or any Third Party Content does not imply approval or endorsement thereof by English3. If you decide to leave the Services and access the Third Party Sites or to access or use any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Services or relating to any applications you use or install from the site. Information We Collect

Technical Information. Like most websites, we may collect certain technical information about your use of the Services that generally cannot be used to identify you without reference to other information (“Technical Information”). For example, we may collect your Internet Protocol (IP) address, browser type, language, operating system, and screen resolution. Personal Information. We collect Personal Information, in general, through automated forms within the Services, that may include your name, e-mail address, location, contact information, and information about your employer. We also collect, and may combine with Personal Information, either technical information about your machine or information about how you have used or performed on our Services. Specifically, you have the opportunity to submit personal information to us in a few ways: Registration. When you register to use any of our Services, we may collect your login name, real name, e-mail address, e-mail preferences, country, native language, other known languages and English proficiency, study preferences, and country of residence’, and we provide you the option to tell us your job title, Skype ID, and gender, as well as submit a photo of yourself and a short narrative profile (“Registration Information”). In general, we collect these fields for all of our Users. Some basic Registration Information may be collected when you register for English3 Services, and additional information may be collected when you access these additional Services. Support. By clicking the “Support” link from our Services’ interface to contact us for support/help, you cause our system to populate a support form that includes Registration Information plus information about your system’s configuration (“Support Information”). Downloads. You can download some of our assignments, materials, toolbars, to your machine to work offline. When you do so, we may collect and record information about your User preference settings, information about your mobile device, the time you spent on our site or in our application, the technical state you logged out from, and data about your activity with our downloaded content (“Download Information”). Translations. When you enter words into our product interfaces to request a translation, the phrase you enter is associated with your User ID and saved on our system (“Translation Information”). Usage. When you use our Services, for example to take assessment exams, ask questions, complete activities, or contribute to the Bloom Community, we collect and store your results, time spent, pages visited, links clicked and inputs on our systems (“Usage Information”).

How We Use Your Personal Information

To provide you the best learning experience we can, we may allow our Services to access and process information (including Personal Information) collected through other Services or through the present Services in the following ways:

Registration Information to access your account, store your preferences, and identify appropriate training tools for you. Support Information to answer your inquiries and provide you with technical support. Download Information to integrate your offline activity with your online Profile and suggest appropriate training tools for you. Translation Information to track your progress and provide you with appropriate training tools to integrate your data with our other Services’ profiles. We also use your IP Address in combination with Registration Information and English3 on an aggregated basis to analyze the pages viewed within our Services, but we only use it for the purpose of helping us improve our English3 functionality and deliver appropriate training materials to you. We monitor the video viewing history we have compiled about Users on an aggregated basis, to gather statistics of popular videos and numbers of views, but we only use it for the purpose of helping us improve our English3 functionality and deliver appropriate training materials to you.

How We Use Your Technical Information

We track and reference your Usage Information, in aggregation with the Usage Information of other Users, to better understand how effective our Website is and how visitors interact with it. Only English3 has access to such analysis, which may be generated using third party software tools.

Sharing of Your Information

We will not share your Personal Information with third parties other than as provided in this Privacy Policy. We may share your Personal Information with third parties in one or more of the following ways.


We may share your Personal Information and Technical Information with any parent or subsidiaries, or other companies or entities which control, are controlled by, or are under common control with, English3, including our existing international affiliate offices, in which case we will require such parties to honor this Privacy Policy with respect to such shared information.

Third Party Service Providers

We may provide your Personal Information and Technical Information to third party companies and distributors to perform services on our behalf, including marketing assistance, e-mail delivery, hosting services, cloud servers, coaching sessions, customer service and data analysis. We may use independent contractors to provide services on our behalf and they may access your Personal Information in the course of providing those services. We require such third party service providers to maintain the confidentiality of the information disclosed to them and to not use your Personal Information for any purpose other than to provide services to English3.

We store customer data, which may include your Personal Information, on public cloud servers. These servers are hosted by third party service providers in the United States. Our choice of provider is subject to change in our sole discretion and without updating this Policy. Our contracts with these providers guarantee that our information will remain confidential; however, no public cloud can be guaranteed to be 100% secure.

We use a third party tool to translate in real time. Some Usage Information may be visible to the operator of this tool but cannot be associated with a User.

Your e-mail inquiries through the “Support” and “Contact Us” functions are routed and stored by a third party service provider. Our choice of provider is subject to change in our sole discretion and without updating this Policy.

How to Access and Update Your Personal Information

At any time, you may contact English3 to request that we make changes to your Personal Information or delete your account entirely. If you request that we update or otherwise modify your information, we will amend your Personal Information within a reasonable time after your request. However, please note that, after your Personal Information is changed, English3 will continue to store, use and disclose all Personal Information collected from you through the Services (including Personal Information which is no longer in active use due to its amendment in accordance with this section) for certain purposes permitted or required by applicable laws, including as we deem necessary to comply with any applicable law, regulation, legal process or governmental request, to enforce our rights, or to protect the safety and security of our Services or other Users. The customers and natural persons concerned will be notified of the storing, use and disclosure, provided this notification does not conflict with any applicable law, regulation, legal process or governmental request.